My name is Tony DiSanto, I am currently working for Innovative Packaging Solutions (IPS) a division of Lifetrack Resources as their new Packaging Intern. I am currently a senior at UW-Stout majoring in Packaging with a focus in business and sales, with a minor in business administration.
Some of the skills I've learned through school are what flute sizes are used in corrugate boxes, what kinds of films are used on different products, how packaging machines run and what kind of efficiencies to look for. Along with my packaging classes I have taken a few Industrial management classes which have taught me how to look for improvements in line efficiencies and productivity as well as many other personable skills and knowledge.
I started working at IPS on June 11, 2012, and within the first week I had made a few contributions to the manufacturing floor, as well as giving my input on a few clients and how we can improve floor productivity. Greg Bauman Business Development Specialist at IPS and I have set up a 6 week plan where I will be looking into productivity, line production, quotes/ pricing, the warehouse, SEO’s, and looking over and adding to the mailing list.
I really enjoyed my first week and can tell I am going to like it here, I am contributing, the staff are great, people listen to me and I listen to them. I can definitely see this internship being on my list of top favorite college experiences.
About This Blog
At Your Service is a dialogue about customer service best practices and star customer service businesses in the Twin Cities. This blog is maintained through Lifetrack Resources’ Customer Service Training program, which prepares jobseekers to provide exceptional service to local companies.
Authors of the post are the program’s Trainer and its students. We encourage local employers to join us in these conversations!
- Looking for qualified customer service representatives?
- Interested in sponsoring someone for this training?
- Interested in registering for this training?
- If so, contact us.
Appointments & Referral
Monday - Thursday
8 a.m. - 4:30 p.m.
8 a.m - 4:00 p.m.